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London Market Claims Agreement

By September 16, 2022No Comments3 min read

London Market Claims Agreement: What You Need to Know

The London market is a leading global hub for insurance and reinsurance, underwriting a wide range of risks from property and casualty to marine and aviation. However, as with any industry, disputes and disagreements can arise between insurers, brokers, and policyholders, which can result in costly and time-consuming litigation.

To address this issue, the London market has developed a unique solution in the form of the London Market Claims Agreement (LMCA). This agreement aims to provide a framework for resolving claims disputes in a more efficient and cost-effective manner, while also ensuring fairness and transparency for all parties involved.

What is the London Market Claims Agreement?

The LMCA is a voluntary agreement between insurers and brokers in the London market, which sets out a series of guidelines and procedures for resolving claims disputes. It was first introduced in 2001 and has since been updated to reflect changes in the market and regulatory environment.

The LMCA is based on the principle of Alternative Dispute Resolution (ADR), which is a process of resolving disputes outside of the court system through negotiation, mediation, or arbitration. This approach is often faster and less expensive than traditional litigation, and can also lead to more satisfactory outcomes for all parties involved.

How does the London Market Claims Agreement work?

Under the LMCA, insurers and brokers agree to follow a set of rules and procedures for handling claims disputes. These include:

– A requirement to notify the other party of any potential disputes as soon as possible, in writing, and to provide all relevant information and documentation.

– A requirement to appoint qualified and independent experts to assess the facts and provide opinions on the dispute, if necessary.

– A requirement to attempt to resolve the dispute through negotiation and mediation, with the assistance of a third-party mediator if needed.

– If the dispute cannot be resolved through negotiation and mediation, it may be referred to arbitration, in accordance with the rules of the Chartered Institute of Arbitrators.

The LMCA aims to provide a clear and transparent process for resolving claims disputes, while also encouraging cooperation and communication between insurers, brokers, and policyholders.

Why is the London Market Claims Agreement important?

The London market is a highly competitive and complex environment, with millions of pounds at stake in claims disputes. The LMCA provides a valuable tool for managing these disputes in a more timely and cost-effective way, which can benefit all parties involved.

For insurers and brokers, the LMCA can help to reduce the risk of costly and time-consuming litigation, while also enhancing their reputation for fair and transparent claims handling. For policyholders, the LMCA can provide a quicker and more satisfactory resolution to disputes, which can help to reduce the financial and emotional burden of claims.

In conclusion, the London Market Claims Agreement is an important development in the insurance industry, which provides a framework for resolving claims disputes in a more efficient and cost-effective way. By following the rules and procedures set out in the LMCA, insurers, brokers, and policyholders can work together to achieve fair and satisfactory outcomes, while also enhancing the reputation of the London market as a leading global hub for insurance and reinsurance.


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